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Monthly Newsletter - March 2018

Hi everyone!

March has arrived, and so have this month's ChargeOver updates!

Pending status for ACH payments now reflected on PDF invoices and email templates

Email templates and PDF invoices now reflect the pending status for ACH payments. Previously, PDF invoices with pending ACH transactions would be marked paid. The updated default PDF invoices will display “payment pending” over the invoice, making it more clear that the payment has not actually gone through successfully yet.


Notifications when an ACH payment bounces several days after being initiated


Previously, a notification email would be sent out only if an ACH payment bounced immediately. ChargeOver now additionally supports sending an email to notify you and your customers when an ACH payment bounces several days after the transaction was originally created. A new email template type option has also been added especially for bounced ACH transactions.

Support for searching subscriptions based on a customer's email address via the REST API

You can now search for active subscriptions in ChargeOver based on email address using ChargeOver's API. For example. you may have a customer log into your website and want to know whether they have any current subscriptions. Query with their email address and you'll get back their subscriptions quickly and easily.

Support for setting the primary contact for a customer via the API


You can now set the primary contact for a customer using the REST API. Want to learn how? Click here to see our API documentation.

Many common questions can be answered in our help section, so make sure to check it out!

Either click the [Need Help?] button within ChargeOver, or visit