Are You Leaving Money on the Table by Not Notifying Customers About Expiring Credit Cards?

Have you been alerting your customers of recently expired or soon expiring credit cards? Not notifying customers when their credit card has expired or is about to expire can result in declined payments and lost revenue for you. And of course, if you have to focus on reminding customers and

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7 Ways to Land Retainer Deals From Current Clients

Ever had a client that didn’t pay you for weeks? Or months? Or… longer? If you’ve had a services business for a while, you know the frustration of unpaid client invoices. You've done the work. You just don't know when you'll get paid. It doesn't have to be this way.

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Curing the Cash-Flow Stress of Marketing Agency Owners

Cash flow is the bane of nearly every marketing agency owner. One survey shows that two thirds of marketing agency owners consider unpredictable cash flow one of their top three challenges, and 19% of them called it their top concern. That makes sense, because when you can't predict cash

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How To Stop Chasing Payments

The invoice due date came and went. Now the thoughts creep in: "It's only been a day, no reason to alarm anyone just yet." "It's been a week... Maybe I should say something? Would that seem desperate? I'll just wait a bit longer." "It's been two weeks since the invoice was

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You Won't Believe What This SaaS Did

Recently we encountered a few SaaS companies that exhibited what we consider to be bad SaaS behavior. Doubts crept in. As painful as it is to admit, we're not always right. Perhaps we're just easily offended. Why would a SaaS operate in a manner so counter to driving growth? So

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