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Transforming your small business or professional services business into a recurring revenue model business? Smart. Carefully managing that transition so existing customers will accept the change? Very smart. Alienating an existing customer while your company makes this switch is all too easy to do. A few proactive steps can

Are Productivity Leaks Lurking in Your Business? If you answered "no" to that question, you're still reading because. . . why, again? Seriously, productivity leaks happen to the best teams in the world. It's not just you. How do you think we know about this stuff? Good news: we're here

Tough Mudder is Intense It's a 12-mile course that forces "mudders" to face their fears -- of heights, suffocation, abandonment, and more -- by overcoming twenty or more obstacles. Consider the "Funky Monkey," a set of monkey bars (greased up with butter and mud) hanging over a pit of cold

Sell SaaS When You Least Expect It In today's infographic, we're sharing what we have  learned about how to sell SaaS to reluctant prospects. Some prospects don't have much experience with SaaS yet. Hard to believe, but true. A lack of experience is just one explanation for a SaaS buyer's reluctance.

SaaS non-payers are the cruelest joke in our industry. Many businesses choose a recurring billing or subscription billing model because they won't have to deal with things like collections. Unfortunately, payment problems are all too common in SaaS. "Unintentional churn is surprisingly common and one of the more preventable issues