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The invoice due date came and went. Now the thoughts creep in: "It's only been a day, no reason to alarm anyone just yet." "It's been a week... Maybe I should say something? Would that seem desperate? I'll just wait a bit longer." "It's been two weeks since the invoice was

Recently we encountered a few SaaS companies that exhibited what we consider to be bad SaaS behavior. Doubts crept in. As painful as it is to admit, we're not always right. Perhaps we're just easily offended. Why would a SaaS operate in a manner so counter to driving growth? So

Welcome to the QuickBooks Connect Hackathon Keith Palmer Jr. and Ryan Bantz, our co-founders, spent early last week at the 2015 QuickBooks Connect event. Over 5000 accountants, bookkeepers, small business owners, and app makers attended this year. It's kind of a big deal. The co-founders first stop at

Why We Searched for Business Startup Calculators No one on our team loves Excel enough to build spreadsheets from the ground up. Besides, we can find more productive uses for their talents than duplicating the business startup calculators that others have shared on the Internet. Here's the best of what

Transforming your small business or professional services business into a recurring revenue model business? Smart. Carefully managing that transition so existing customers will accept the change? Very smart. Alienating an existing customer while your company makes this switch is all too easy to do. A few proactive steps can