Understanding Chargebacks

Do you enjoy giving back money? Probably not. Chargebacks or sometimes referred to as a payment dispute is a payment that has been reversed back to the consumer. It's a form of protection for the consumer, but is pulled out of the pocket of the business. It is up to

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Recovering Transactional History

Transactional data is one of the most useful pieces of information used to create plans and strategies for any company’s future growth planning. If the past data shows a positive and consistent growth year-over-year, a business may plan for expansions. This information is crucial for companies looking to merge or

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6 Myths & Truths About Being PCI DSS Compliant

The importance of everyone being PCI compliant You’re taking credit card payments. Are you PCI DSS compliant? Let’s start with defining what PCI DSS actually is — “PCI DSS stands for Payment Card Industry Data Security Standard, which sets the requirements for organizations and sellers to safely and securely accept,

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Salesforce Integration Updates! October 2020

A big thanks goes out to the customers that have shared more about their needs so that we can build a better software! With all of the time you spend making sure your business is running smoothly, it's important to invest in software that will boost your productivity! With ChargeOver

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Knowledgebase Feedback and Improved Customer Service

Most businesses have a knowledgebase on their website to help customers easily navigate it to purchase items, learn how to use a product, or answer frequently asked questions. A knowledgebase is also incorporated into software systems to help users learn the program or complete specific tasks. The goal of a

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