Security

About ChargeOver

ChargeOver offers subscription billing and recurring billing management solutions for businesses across many industries.ChargeOver takes data security very seriously. We understand that you're trusting us with your data, and we do everything possible to keep that data secure and continuously look for opportunities to make improvements. As an overview:

House all of our servers in secure, US-based data centers.
Filter all incoming and outgoing traffic through hardware firewalls.
Do not utilize wireless access at all within our network.
Store all possibly sensitive data encrypted on our servers.
Only allow incoming connections into our network via industry-standard SSL/HTTPS encrypted sessions.
Regularly run penetration-testing exercises and vulnerability-checks against our network.
Track and monitor incoming and outgoing connections extensively.Utilize industry-standard 256-bit encryption for all SSL connections.
Perform weekly, ASV-certified security scans/audits, internal and external network scans, and other PCI compliance checks.

PCI Compliance - Level 1 Service Provider

ChargeOver is certified as a PCI-DSS compliant Level 1 Service Provider.

The Payment Card Industry Data Security Standard (PCI DSS) is a set of policies and procedures that have to be followed by the organizations that process, store or transmit card data. The PCI Security Standards Council is governed by the five major payment card brands - American Express, Discover Financial Services, JCB International, MasterCard, and Visa Inc.

Attestation of Compliance / Report on Compliance documents are available on request.

Monitoring

We utilize both internal and multiple external monitoring services to monitor ChargeOver. The monitoring systems will alert both operations and security team members through sms, pager and phone call notifications if there are any errors or abnormalities in application state.

Disclosure

We’re continually working to make our system secure. If you find any security issues, please submit it to security@chargeover.com. Security is our highest priority. We will make sure the issue is fixed and updated as soon as possible.

PGP Key

By default, we provide a PGP key to encrypt sensitive communication that you send to us.

Key Id:

295BC5F1

Type:

RSA

Key Size:

4096

User Id:

security@chargeover.com

Fingerprint:

A4D6 0DCC 6214 FF1C 5E43 DF8D 5209 F02F 295B C5F1

Expires:

2024-12-16

Vulnerability Scanning & Patching

Data Security

The following data is encrypted at rest within ChargeOver (there may be other data that's encrypted at rest as well, but at the very least this much is):

ACH bank account numbers, routing numbers, name on the bank account, bank account address information
Configuration data (e.g. how you have configured ChargeOver)
API and webhook credentials and settings (webhook URL, API public/private keys, etc.)
SMTP/Sendgrid/Mandrill/Mailgun credentials
Credit card numbers, name on card, credit card address information, client-side encryption tokens, client-side encryption options,
Payment gateway credentials and tokens
Integration credentials and configuration (includes any API keys, etc. entered for integrated applications)

Secure and Reliable Billing Software