In December 2020, Gartner published the yearly report called, Market Guide for Subscription and Recurring Billing Management
The report is a culmination of information dedicated to help new buyers select the best software for their recurring billing management. The author and analysts Mark Lewis defines the function of the report best, "Subscription and recurring billing management applications enable the rapidly expanding subscription economy. Application leaders should use this report to understand the key capabilities of these applications and identify potential software vendors."
When reading you'll find the report has definitions and descriptions of each of the key features for a subscription and recurring billing management (SRBM) that was required for each product to be considered for the report. The table of capabilities include: product catalog definition, quoting, pricing, contract management, billable events, account management and invoicing, revenue, payment processing, dunning, customer portals, tax calculations and to have a general ledger integration.
"Companies that implement modern, SaaS SRBM solutions report significant business benefits. These include:\
- Enable new subscription services.\
- Reduce or eliminate customer complaints due to billing errors.\
- Self-service bill payment portals lower the cost of collecting revenue.\
- AI dunning algorithms reduce revenue leakage.\
- Lower cost of ownership and increased agility compared to legacy ERP or on-premises solutions." Mark Lewis
ChargeOver is featured among many of its' competitors. The analysis validates the healthy growth of the company and the product. In many reviews, ChargeOver has been recognized for outstanding customer service along with having a great value at a great price.
To see the full report, check out Gartner's Market Guide for Subscription and Recurring Billing Management