How To Stop Chasing Payments

The invoice due date came and went. Now the thoughts creep in: "It's only been a day, no reason to alarm anyone just yet." "It's been a week... Maybe I should say something? Would that seem desperate? I'll just wait a bit longer." "It's been two weeks since the invoice was

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SaaS: How to Automagically Prevent Non-Payer Churn

SaaS non-payers are the cruelest joke in our industry. Many businesses choose a recurring billing or subscription billing model because they won't have to deal with things like collections. Unfortunately, payment problems are all too common in SaaS. "Unintentional churn is surprisingly common and one of the more preventable issues

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The Case For Automated Dunning

Do you spend time on the phone following up on accounts that are behind and writing emails on past due accounts?  Wouldn't it be nice to have an automated process that would take care of this for you?  Well, you’re in luck because that is what automated dunning can do.

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